BETSY GIRALDO SILVA
Miami,FL
Summary
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Diligent Desired Position with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations. Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
10
10
years of professional experience
Work History
Waitress
BTS
Miami, FL
08.2019 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Waitress
Restaurante Ticoli-Camagüey
01.2014 - 12.2017
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Experienced with social media and communications platforms
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Stocked and replenished merchandise according to store merchandising layouts
- Helped customers try on and fit merchandise
- Estimated and quoted trade-in allowances
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Education
Pre- Universitario -
ESBU Luis Serrano Moro
06.2012
Secundaria -
ESBU Luis Serrano Moro
06.2009
Primaria -
Juan Vitalio Acuña Núñez
06.2006
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Interpersonal Skills
- Professionalism
- Self Motivation
- Adaptability
Workpermit
Autorizado a trabajar en EE. UU. para cualquier empresa
Middlename
SILVA
Languages
Inglés
Professional Working
Spanish
Native or Bilingual
Timeline
Waitress
BTS
08.2019 - 09.2023
Waitress
Restaurante Ticoli-Camagüey
01.2014 - 12.2017
Pre- Universitario -
ESBU Luis Serrano Moro
Secundaria -
ESBU Luis Serrano Moro
Primaria -
Juan Vitalio Acuña Núñez