Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsy Johnson

Chandler,AZ

Summary

Seasoned Medical Records Clerk with 7 years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records. Experienced in processing subpoenas requests. Attentive to deadlines in fast-paced environments. Organized and coordinated individual committed to adhering to HIPAA privacy policies.

Overview

16
16
years of professional experience

Work History

Medical Records Specialist

NextCare Urgent Care
Tempe, AZ
08.2015 - Current
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Tracked and processed release of information requests.
  • Processed requests for copies of patient medical files within designated timeframes.
  • Answered inquiries regarding the status of patient records or their availability.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided training on the use of electronic health record systems to staff members.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Processed and invoiced records requests from patients, providers and third parties.

Patient Service Specialist

NextCare Urgent Care
Tempe, AZ
09.2007 - 08.2015
  • Registered patients by verifying records to update computer system and patient charts.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Processed payments from patients, including cash, check, or credit card transactions.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Ran credit card batches and balanced deposits on daily basis.

Surgery Scheduler

IASIS Healthcare- St. Lukes's Medical Center
Phoenix, AZ
09.2011 - 05.2014
  • Attended weekly meetings with department managers in order to review progress of surgical scheduling operations.
  • Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
  • Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Created and managed surgical schedules for multiple surgeons.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.

Education

High School Diploma -

Buckeye Union High School
Buckeye, AZ
05.1996

Skills

  • Knowledgeable in NextGen
  • Medical Records Management
  • Reception Management
  • Office Administration
  • HIPAA Compliance

Timeline

Medical Records Specialist

NextCare Urgent Care
08.2015 - Current

Surgery Scheduler

IASIS Healthcare- St. Lukes's Medical Center
09.2011 - 05.2014

Patient Service Specialist

NextCare Urgent Care
09.2007 - 08.2015

High School Diploma -

Buckeye Union High School

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Betsy Johnson