Betsy LLanos
New York,NY
Summary
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Department Manager
Barnes And Noble Education, Inc.
New York, NY
08.2001 - 06.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Bank Teller
JPMorgan Chase
New York, NY
04.1999 - 02.2001
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Store Manager
Blockbuster Video
New York, NY
02.1989 - 05.1998
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Undergraduate Certificate - Medical Billing And Coding
DeVry University
Naperville, IL10.2021
GED -
Amsterdam Youth Center
New York, NY05.1988
Skills
- Scheduling and Coordinating
- Recruiting and Hiring
- Social Perceptiveness
- Administrative Duties
- Accounts Payable and Accounts Receivable
- Staff Development
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Department Manager
Barnes And Noble Education, Inc.
08.2001 - 06.2019
Bank Teller
JPMorgan Chase
04.1999 - 02.2001
Store Manager
Blockbuster Video
02.1989 - 05.1998
Undergraduate Certificate - Medical Billing And Coding
DeVry University
GED -
Amsterdam Youth Center