Betsy LLanos
New York,NY
Summary
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Department Manager
Barnes And Noble Education, Inc.
08.2001 - 06.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Bank Teller
JPMorgan Chase
04.1999 - 02.2001
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Store Manager
Blockbuster Video
02.1989 - 05.1998
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Undergraduate Certificate - Medical Billing And Coding
DeVry University
Naperville, IL10.2021
GED -
Amsterdam Youth Center
New York, NY05.1988
Skills
- Scheduling and Coordinating
- Recruiting and Hiring
- Social Perceptiveness
- Administrative Duties
- Accounts Payable and Accounts Receivable
- Staff Development
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Department Manager
Barnes And Noble Education, Inc.
08.2001 - 06.2019
Bank Teller
JPMorgan Chase
04.1999 - 02.2001
Store Manager
Blockbuster Video
02.1989 - 05.1998
Undergraduate Certificate - Medical Billing And Coding
DeVry University
GED -
Amsterdam Youth Center
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