Betsy Mata
Omaha,NE
Summary
Business-minded restaurant owner with experience in customer relationship management, marketing and administration. Skilled in handling inquiries, complaints, and follow-up communication while building promotions that support growth. Strong focus on service quality, staff performance, and business improvement.
Overview
1
1
Language
15
15
years of professional experience
Work History
Restaurant Owner
El Vallarta, LLC
Blair, NE
11.2011 - Current
- Managed customer relations, inquiries, complaints, and follow-up to enhance customer satisfaction.
- Hired, trained, and supervised staff and contractors.
- Coordinated suppliers and negotiated inventory and order fulfillment to ensure timely product availability.
- Developed business plans, pricing strategies, and growth goals.
- Managed bookkeeping, invoicing, payments, and expense tracking.
- Navigated local, state and federal regulations, contracts, leases and licensing.
Education
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha
Omaha, NE05-2015
Skills
- Customer Relationship Management
- Financial Management
- Operations Management
- Inventory Control
- Business Compliance
- Human Resources
- Team Leadership
- Staff Management
- Conflict Resolution
Languages
Spanish
Native/ Bilingual
Timeline
Restaurant Owner
El Vallarta, LLC
11.2011 - Current
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha