Betsy Robinson
Griffin,GA
Summary
Dynamic Medical Billing Manager with a proven track record at Edify Provider Services, enhancing revenue cycle management and reducing denied claims through strategic oversight and team leadership. Skilled in claims processing and effective communication, I foster a collaborative environment that prioritizes patient satisfaction and compliance, driving significant improvements in billing accuracy and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Billing Manager
Edify Provider Services
12.2007 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Increased patient satisfaction by addressing billing inquiries promptly and professionally.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
- Managed a team of dedicated medical billers, focusing on professional development opportunities and maintaining a positive work environment conducive to high levels of productivity.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Streamlined claim appeals process by creating clear documentation guidelines and templates for staff use.
- Collaborated with providers and staff to ensure accurate coding for billing purposes.
Senior Medical Biller
Millennium Sleep Lab
07.2024 - 03.2025
- Resolved complex billing issues through meticulous research, collaboration with colleagues, and effective communication with insurance carriers.
- Conducted regular audits of billing records to identify areas for improvement and ensure compliance with industry standards.
- Collaborated with healthcare providers to obtain necessary documentation for accurate billing.
- Enhanced revenue by efficiently processing medical billing claims and ensuring accuracy.
- Assisted in training junior medical billers, sharing expertise and best practices to improve overall team performance.
- Streamlined billing processes for increased efficiency while maintaining compliance with regulations.
- Successfully appealed denied claims by providing thorough documentation supporting the necessity of billed services.
- Managed high-volume workloads while maintaining attention to detail, resulting in increased accuracy and reduced errors in submitted claims.
Education
Diploma - Medical Billing & Coding
Stanford Brown University
Fort Lauderdale, FLNursing
Iona College
New Rochelle, NYDiploma - Nursing
Dewitt Clinton High E
The Bronx, NYSkills
- Claims processing proficiency
- HIPAA compliance
- Effective communication
- Patient confidentiality practices
- Team leadership qualities
- Electronic health records experience
- Staff training and development
- Accounts receivable management
- Medical coding expertise
- Financial reporting
- Revenue cycle management
- CPT coding
- Denial management strategies
- Payment posting
- Disability claims process
- ICD-10
- Analytical thinking capacity
- Collections process handling
- Time management techniques
- Medicare and medicaid regulations
- Medical billing software mastery
- Claims processing
- Team building
- Insurance verification
- HIPAA
- Collections
- Project leadership
- Staff training
- Workflow planning
- Willing to learn
- Problem-solving
- Reliability
- Multitasking Abilities
- Excellent communication
- Decision-making
- Self motivation
- Client relationship management
Certification
Medical Billing & Coding
Timeline
Senior Medical Biller
Millennium Sleep Lab
07.2024 - 03.2025
Medical Billing Manager
Edify Provider Services
12.2007 - Current
Diploma - Medical Billing & Coding
Stanford Brown University
Nursing
Iona College
Diploma - Nursing
Dewitt Clinton High E
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