Betsy Rush
Fort Collins,CO
Summary
Well-organized individual bringing over 20 years of experience, upbeat nature and expertise in food preparation, Customer service and Retail. Superior organizational skills and practiced at conflict resolution. Motivated team player with history of working with little oversight to optimize performance.
Overview
4
4
years of professional experience
Work History
Service Deli Clerk
Albertsons Grocery Store
08.2021 - 05.2022
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Opened new inventory and rotated stock by dates to maintain freshness.
Cashier
Home Depot
03.2020 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Built relationships with customers to encourage repeat business.
Restaurant Crew Member
Culver's Frozen Custard
03.2018 - 01.2020
- Trained new team members on procedures, customer service, and sales techniques.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Followed food safety protocols and best practices as instructed by ServSafe training.
Education
No Degree - Applied Human Services
Colorado State University
Fort Collins, COHigh School Diploma -
Rocky Mountain High School
Fort Collins, CO05.2003
Skills
- Customer Engagement
- Verbal and Written Communication
- POS System Operations
- Servsafe Certification
- Cross-Selling Products and Services
Timeline
Service Deli Clerk
Albertsons Grocery Store
08.2021 - 05.2022
Cashier
Home Depot
03.2020 - 07.2021
Restaurant Crew Member
Culver's Frozen Custard
03.2018 - 01.2020
No Degree - Applied Human Services
Colorado State University
High School Diploma -
Rocky Mountain High School
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