BETSY A. ROSS
SOUTH BURLINGTON,VERMONT
Summary
Energetic sales representative bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
10
10
years of professional experience
Work History
Business Development Associate
Multi Funding USA
Woodstock, NY
06.2020 - Current
- Boost revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Use Salesforce to handle current portfolio and prospective leads.
- Negotiate contracts and closed sales with new and existing clients.
- Maintain extensive knowledge of company products and services to provide top-notch expertise to customers.
- Meet with current clients to assess needs and develop improvement plans.
- Developed new business by networking with prospects and valuable customers at TrialSchool.org events.
- Manage needs of more than 4 customers at once using strong prioritization and multitasking abilities.
Telecommunications Coordinator
Traditional Medicinals
Rohnert Park, CA
09.2018 - 09.2019
- Upon acquisition by new parent company, relocated from VT to CA to integrate both brands (Urban Moonshine +Traditional Medicinals,by relocating from VT to CA for one year taking on new duties
- Transitioned all wholesale customers from direct model of ordering, to ordering from four national distributors
- Handled consumer response using email platform Zen Desk, & Instagram platform, Sprout Social
- Assisted retail brokers with order entry, samples, and market requests
Tasting panel routine participant - Attended Expo West, quarterly sales meetings, photo shoots, company gatherings, volunteer days
- Used CRM software to maintain detailed contact logs and account records.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
Inside Sales
Urban Moonshine
Burlington , VT
11.2015 - 01.2019
- Opened many new accounts and nurtured each one signing them up for promotions, live phone trainings and Herb School; educational platform for learning "herbology"
- Provided excellent customer service while processing all wholesale orders
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Acted as liaison between sales and fulfillment through order tracking, prioritizing, and order management
- Managed order discrepancies as they arose
Medical Assistant
Four Seasons Dermatology
Colchester, VT
01.2011 - 01.2015
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Obtained client medical history, medication information, symptoms and allergies
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Documented visit with notes using software EMA on iPad
- Provided patient wound care and aftercare instructions, when needed, scheduled follow up visits
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Sanitized, restocked and organized exam rooms and medical equipment
Education
Bachelor of Science - Elementary Education, English Concentration
SUNY College At Plattsburgh
Plattsburgh, NY08.1998
Skills
- Strong enthusiasm
- Interpersonal communication skills
- Efficient and reliable team player
- Customer Rapport-Building
- Multitasking and Prioritization
- Prospecting and Cold Calling
- Territory Expansion
- Customer Service and Assistance
Timeline
Business Development Associate
Multi Funding USA
06.2020 - Current
Telecommunications Coordinator
Traditional Medicinals
09.2018 - 09.2019
Inside Sales
Urban Moonshine
11.2015 - 01.2019
Medical Assistant
Four Seasons Dermatology
01.2011 - 01.2015
Bachelor of Science - Elementary Education, English Concentration
SUNY College At Plattsburgh