BETTI TURNER
Rescue,CA
Summary
A skilled Background Investigator with proven experience in conducting comprehensive interviews and analysis to assess risks and eligibility. Strengths include strong analytical skills, exceptional attention to detail, and an innate ability to maintain confidentiality in handling sensitive information. I am a highly-motivated employee equipped with excellent communication skills with a desire to take on new challenges and continuously learn. I possess a strong worth ethic, adaptability and exceptional interpersonal skills. I believe a willingness to learn, emphasis on teamwork and active listening are essential qualities of a successful team member.
Overview
12
12
years of professional experience
Work History
Background Investigator
Shingle Springs Tribal Gaming Commission
Placerville , CA
05.2024 - Current
- Conducted in-depth interviews with subjects to obtain information regarding case backgrounds.
- Assessed the credibility of applicants through a careful review of statements obtained during interviews and review of application.
- Ran background checks of individuals to obtain data on character, financial status, and personal/criminal history.
- Verified the subject's identity by collecting and analyzing personal data, such as fingerprints, citizenship or permanent residence documents, driver's license numbers, and social security numbers.
- Reviewed investigative documents including police reports, court records, and other related materials.
- Contacted references to validate information.
- Reviewed gathered information to assess or detect issues or omissions.
- Organized and maintained detailed case files, and comprehensive reports highlighting special findings for all investigations conducted.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Worked closely with the Director and Executive Director of Backgrounds to determine outcomes of complex and sensitive cases.
- Maintained confidentiality of sensitive information at all times.
Correctional Officer II
El Dorado County Sheriff
Placerville, CA
09.2019 - 05.2024
- Selected as Jail Training Officer
- Process/book/release inmates in custody
- Maintain safety and security of inmates while ensuring the facility remains in compliance with state Title-15 mandates
- Control and facilitate safe and efficient movement throughout the facility
- Supervise inmate workers during work details
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Respond and evaluate emergency situations and provide immediate and appropriate responses
- Searching the inmates and facility for contraband and threats to security
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Safely handcuffing, subduing and restraining persons who pose a threat to them selves or others.
Administrative Assistant
El Dorado County Sheriff
PLACERVILLE , CA
05.2022 - 04.2023
- Pleasantly and professionally welcomed visitors answered phone calls and maintained front reception desk.
- Directed public communication(s) to appropriate department personnel.
- Answered all incoming phone calls to provide information, resulting in effective correspondence with members of the public and allied law enforcement.
- Responded effectively to sensitive inquiries or complaints.
- Appropriately and effectively utilized the chain of command for conflict resolution at the lowest possible level.
- Assisted in running the Sheriffs Work Program; Application intake, application approval and denial, monitoring work programmers and compliance records.
- Utilized law enforcement data bases to run inquiries on subjects.
- Organized both physical and digital files and updated reports to coordinate Sheriff's Work Program Materials.
- Improved administrative processes to achieve organizational objectives and improve efficiency.
- Sorted and distributed incoming documents, letters and packages for facility distribution.
Shift Supervisor
Chateau Arme Bakery and Latte
El Dorado Hills, CA
07.2012 - 08.2019
- Recruited, hired and trained new employees
- Assigned tasks
- Set and enforced performance and service standards
- Ensured high level of customer service and satisfaction
- Handled customer disputes
- Maintained compliance with business policies and procedures
- Encompassed team work, organization and leadership.
Special Events Team Member
Serrano Country Club
El Dorado Hills, CA
02.2016 - 08.2017
- Hostess, Restaurant Server, Banquet/Special events Server/ Bartender
- Presented a clean and professional appearance at all times
- Responded urgently and appropriately to any member concerns
- Relayed important information to appropriate persons/departments
- Maintained composure in a fast paced and rapidly progressing environment
- Maintained a high level of awareness
- Accurately and efficiently processed and served food and drink orders
- Set up and deconstructed special event venues
Education
Class #42 PC 832 Arrest Course -
Santa Rosa Junior College Adult Corrections Academy
07.2021
Intro to CSI, Intro to Corrections, Crime Scene Investigations, Legal Aspects of Evidence, Criminal Law, Investigative Report Writing, Digital/Computer Crimes, Criminal Procedures with Criminology and Ethics. - Administration of Justice
Folsom Lake College
Folsom, CA05-2017
High school diploma -
El Dorado Charter
Placerville05.2015
Skills
- Demonstrates ethical standards of conduct
- Organized/Proactive
- Works efficiently while multitasking
- Maintains positive, team centered attitude
- Decisive and Disciplined
- Dependable and reliable
- Trained in conflict resolution tactics
- Builds and maintains a positive, respectful, and working rapport with peers, supervisors, and clients
- Excellent problem solver
- Remains calm and confident in rapidly escalating situations
- Strong intrapersonal and soft skills
- Attention to detail
- Resourceful and solution oriented
- Case management, confidentiality and documentation
- Adaptability
- Task prioritization
Timeline
Background Investigator
Shingle Springs Tribal Gaming Commission
05.2024 - Current
Administrative Assistant
El Dorado County Sheriff
05.2022 - 04.2023
Correctional Officer II
El Dorado County Sheriff
09.2019 - 05.2024
Special Events Team Member
Serrano Country Club
02.2016 - 08.2017
Shift Supervisor
Chateau Arme Bakery and Latte
07.2012 - 08.2019
Class #42 PC 832 Arrest Course -
Santa Rosa Junior College Adult Corrections Academy
Intro to CSI, Intro to Corrections, Crime Scene Investigations, Legal Aspects of Evidence, Criminal Law, Investigative Report Writing, Digital/Computer Crimes, Criminal Procedures with Criminology and Ethics. - Administration of Justice
Folsom Lake College
High school diploma -
El Dorado Charter
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