Daniel Madura
Allegan,MI
Summary
Seasoned Surveillance Supervisor with a proven track record at Gun Lake Tribal Gaming Commission, adept in security systems and emergency preparedness. Excelled in identifying illegal activities and enhancing incident response strategies. Demonstrated strong interpersonal skills and a keen eye for detail, ensuring a secure gaming environment. Achievements include significant reduction in suspicious activities through meticulous monitoring and reporting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Surveillance Supervisor
Gun Lake Tribal Gaming Commission
03.2018 - Current
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
Courier
Federal Express
09.2012 - 02.2018
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
Surveillance Agent
Majestic Star Casino
03.2009 - 09.2012
- Monitored security cameras for improper actions by patrons and dealers.
- Observed casino operations for irregular activities such as collusion and possible theft concerns.
- Operated and maintained surveillance equipment.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
Skills
- Security systems
- Emergency preparedness
- Incident response management
- Policy enforcement
- Suspicious activity monitoring
- Accurate incident reporting
Certification
- Certified Surveillance Professional, IACSP - Oct 2024
- Certified Gaming Commissioner, NTGCR - June 2022
Timeline
Surveillance Supervisor
Gun Lake Tribal Gaming Commission
03.2018 - Current
Courier
Federal Express
09.2012 - 02.2018
Surveillance Agent
Majestic Star Casino
03.2009 - 09.2012
- Certified Surveillance Professional, IACSP - Oct 2024
- Certified Gaming Commissioner, NTGCR - June 2022
Similar Profiles
Kamie HaflichKamie Haflich
Lead Surveillance Operator at Barona Tribal Gaming CommissionLead Surveillance Operator at Barona Tribal Gaming Commission
Isabelle NaylorIsabelle Naylor
Licensing Agent at Picayune Rancheria Tribal Gaming CommissionLicensing Agent at Picayune Rancheria Tribal Gaming Commission
Robert AndersRobert Anders
Senior Cook at Tribal Gaming Commission EnterprisesSenior Cook at Tribal Gaming Commission Enterprises