Jason Orton
Reno
Summary
Dynamic leader known for strong problem-solving and customer service skills. Extensive background in surveillance operations and business management, with a focus on enhancing security measures and driving operational efficiency.
Overview
18
18
years of professional experience
Work History
Surveillance Supervisor
Caesars Entertainment
Reno, NV
10.2024 - Current
- Monitored surveillance feeds to detect and report suspicious activities.
- Coordinated response efforts with security personnel during incidents.
- Conducted regular audits of surveillance equipment for optimal functionality.
- Trained staff on proper use of surveillance technology and protocols.
- Developed incident reports detailing occurrences for management review.
- Ensured compliance with regulatory standards in surveillance operations.
- Collaborated with law enforcement on investigations as needed.
- Analyzed footage to identify patterns and enhance security measures.
- Minimized risk of theft or fraud through diligent monitoring of gaming floor activities and transactions.
- Supported casino operations by identifying suspicious behavior patterns or activities that could potentially harm business interests or customer satisfaction levels.
- Reduced security threats by conducting thorough investigations and compiling detailed reports for management.
Owner/Operator
Chica’s Bar
Sparks, NV
10.2019 - 10.2024
- Managed daily operations, ensuring efficient workflow and exceptional customer service.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clientele.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Oversaw inventory management, optimizing stock levels to minimize waste and maximize profitability.
- Established strong vendor relationships, negotiating favorable terms for supplies and services.
- Conducted regular financial analysis to assess performance, identify trends, and drive cost-effective decisions.
- Enhanced guest experience through feedback collection and implementation of service improvements.
- Led community outreach initiatives to promote local partnerships and strengthen brand reputation.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner/Operator
Wendy's
Reno, NV
11.2007 - 10.2019
- Managed daily operations to ensure efficient service and customer satisfaction.
- Developed and implemented strategic marketing initiatives to increase brand awareness.
- Oversaw inventory management, optimizing supply chain processes for cost efficiency.
- Trained and mentored staff, fostering a collaborative and high-performance work environment.
- Analyzed financial reports to make data-driven decisions for profitability improvement.
- Implemented new technology systems to streamline restaurant operations and improve guest experience.
- Ensured compliance with health and safety regulations, maintaining high standards of sanitation and quality control.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
Education
Bachelor of Science - Accounting
Southern Utah University
Cedar City, UTSkills
- Security systems
- Video surveillance expertise
- Accurate incident reporting
- Suspicious activity monitoring
Timeline
Surveillance Supervisor
Caesars Entertainment
10.2024 - Current
Owner/Operator
Chica’s Bar
10.2019 - 10.2024
Owner/Operator
Wendy's
11.2007 - 10.2019
Bachelor of Science - Accounting
Southern Utah University