Trenton Walker
Lavalette,WV
Summary
Surveillance professional with strong foundation in managing security protocols and operations. Adept at identifying and addressing potential security threats, ensuring compliance with industry standards, and leading teams towards operational excellence. Known for fostering collaborative environments and adapting to dynamic security needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Surveillance Supervisor
Sandy's Racing and Gaming
09.2023 - 03.2025
- Minimized risk of theft or fraud through diligent monitoring of gaming floor activities and transactions.
- Evaluated the effectiveness of surveillance methods regularly, identifying areas for improvement and implementing necessary changes to maintain optimal levels of security coverage.
- Collaborated with law enforcement agencies, providing critical information during investigations related to the casino property.
- Maintained a high standard of safety by regularly reviewing and updating emergency protocols within the surveillance department.
- Spearheaded the creation of a surveillance policies and procedures manual, ensuring uniformity in performance standards across all team members.
Asset Protection Investigator
Walmart
09.2022 - 09.2023
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
- Initiated and led asset protection theft investigations following SOP.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
Front End Associate
Walmart
12.2020 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Peer Counselor
Mountwest Community And Technical College
04.2018 - 12.2020
- Empowered students by teaching them effective communication skills for expressing their thoughts and feelings.
- Evaluated program effectiveness using data-driven metrics, leading to ongoing improvement efforts within our counseling services.
- Conducted thorough assessments of client needs, creating tailored interventions to address individual concerns.
- Monitored student progress, adjusting counseling techniques as needed to optimize outcomes.
- Advocated for student needs within the community, connecting them to relevant resources and services for additional support.
Education
Associate of Arts - History
Mountwest Community And Technical College
Huntington, WV12-2020
High School Diploma -
Wayne High School
Wayne, WV05-2017
Skills
- Incident Response Coordination
- Policy Adherence Management
- Access control management
- Crisis Management Planning
- Security Systems Monitoring
- Written Communication
- Interpersonal Communication
- Microsoft Office Proficiency
- Concise Report Development
Accomplishments
- Supervised a small group of surveillance agents.
- Achieved success through effectively helping with the opening of Sandy's Racing and Gaming.
- Collaborated with team of surveillance agents in the development of Surveillance SOPs.
Certification
- Technical Studies
Timeline
Surveillance Supervisor
Sandy's Racing and Gaming
09.2023 - 03.2025
Asset Protection Investigator
Walmart
09.2022 - 09.2023
Front End Associate
Walmart
12.2020 - 09.2023
Peer Counselor
Mountwest Community And Technical College
04.2018 - 12.2020
Associate of Arts - History
Mountwest Community And Technical College
High School Diploma -
Wayne High School
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