BETTIE RENAULT
Cleveland
Summary
Dedicated and detail-oriented Certified Medical Assistant with 18 years of experience in the healthcare field, complemented by certifications in Medical Billing and Coding. Eager to leverage extensive hands-on expertise and newly acquired skills to contribute effectively in a dynamic medical environment. Committed to delivering high-quality patient care while ensuring accurate billing processes and coding compliance. Seeking opportunities to integrate both skill sets for optimal operational efficiency and enhanced patient satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southwest General Hospital
Middleburg Heights, Ohio
06.2025 - Current
- Check in & Check out Patients
- Schedule Office Visits and Procedures
- Answer Phones
- Set-up Charts
- User of Cerner EMR
- Review of Medical Insurances
Billing Department Intern
Orthopedic Associates Inc.
Westlake, Ohio
- 03.2025
- Billing Department Intern
Medical Assistant
University Hospitals
Westlake, Ohio
10.2023 - 11.2024
- Renewed BLS Certification from the American Red Cross Certification department
- Performed four Hydrogen Breathe Tests once a week, to research intestinal health
- Fulfilled Front Desk duties, reviewing insurance card information, and answering office phones for 30 + patients daily
- Carried out 30 + patient intake duties by recording vitals and asking questions about a patient visit
- Utilized (EPIC) Electronic Medical Records system by entering 1000 + patients health information records
Medical Assistant
Cleveland Clinic Foundation
Cleveland - Mayfield Heights, Fairview, Ohio
08.2008 - 10.2023
- Obtained BLS Certification through the American Red Cross
- Ordered medical office supplies using ORACLE supplier program
- Completed 50 + patient intake by monitoring and documenting patient health information
- Utilized EPIC (Health information program) by entering 50+ patient health information
- Filled out FMLA forms for 10 +patients needing leave for surgery daily
- Organized Prior Authorization forms for 10 + patients needing surgery
- Conducted 50 + scheduling of patient appointments for visits
- Assigned Direct Patient Care in assisting in-office procedures daily
- Constructed 5 + Procedure Assistance for Surgeons' in-office procedure weekly
- Employed the ICD-10 Lookup system used for insurance forms
- Applied CPT codes to look up 20+ procedures for health insurance forms
Education
Medical Billing And Coding
Purdue Global University
Indianapolis, IN05-2025
Medical Assistant - undefined
Cleveland Institute of Dental-Medical Assistant
06-2008
Information Technology Specialist - undefined
Bryant and Stratton College
06-1999
Skills
- Completed Medical Terminology
- Obtain knowledge of attention to detail
- Completed 3M coding System training
- Insurance Policy Knowledge for patient assistance
- Time Management used to manage patient and office work
Certification
- CMA - Certified Medical Assistant -NHA
- CCMA - Certified Clinical Medical Assistant- NHA
Timeline
Medical Assistant
Southwest General Hospital
06.2025 - Current
Medical Assistant
University Hospitals
10.2023 - 11.2024
Medical Assistant
Cleveland Clinic Foundation
08.2008 - 10.2023
Billing Department Intern
Orthopedic Associates Inc.
- 03.2025
Medical Assistant - undefined
Cleveland Institute of Dental-Medical Assistant
Information Technology Specialist - undefined
Bryant and Stratton College
Medical Billing And Coding
Purdue Global University
RELEVANT COURSEWORK
- Medical Coding I
- Reimbursement Methodologies
- Legal Aspects of Health Information
- Medical Terminology
ONLINE COURSE EXPERIENCE
- 3M Coding and Reimbursement System - A decision-based encoder software using ICD10, CPT, HCPCS code sets, reimbursement groupers, and health information reference texts
- Hands-on Industry Skills
- CMS-1500 forms
- FMLA forms
- EPIC
- Created a mock policy for HIPAA compliance
- Cerner