Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bettina McClure

Durham,NC

Summary

Detail-oriented staffing professional with strong understanding of recruiting and staffing solutions. Proven track record of successfully managing recruitment initiatives and filling positions. Experienced with finding qualified candidates, coordinating interviews and onboarding new hires.

Overview

10
10
years of professional experience

Work History

Staffing Coordinator

Pruitt Healthcare
01.2024 - Current
  • Assisted in the development of training materials, improving onboarding efficiency for new hires.
  • Collaborated with department heads to identify staffing needs, ensuring proper allocation of resources across teams.
  • Maintained accurate records of employee data, fostering better workforce planning and analysis.
  • Participated in regular departmental meetings to stay updated on current projects, challenges faced, successes achieved as well as future plans.
  • Collaborated with manager to determine department's short and long-term hiring needs.

CNA

Pruitt Healthcare
11.2022 - 01.2024
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Restoration Supervisor

Reliant Rehabilitation
10.2020 - 11.2022
  • Enhanced project efficiency by implementing effective restoration techniques and supervising team members.
  • Reduced project completion time through meticulous scheduling and resource management.
  • Improved client satisfaction by consistently delivering high-quality restoration services within established deadlines.
  • Streamlined communication between team members to ensure clear understanding of project goals and expectations.

Patient Service Representative

Duke Children's Hospital & Health Center
04.2017 - 03.2020
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
  • Streamlined appointment scheduling for increased patient convenience and reduced wait times.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.

CNA

Duke Medical Center
01.2014 - 04.2017
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

High School Diploma -

Hillside High School
Durham, NC
06.1999

Skills

  • Performance Evaluation
  • Staff Scheduling
  • Strong Organization
  • Budget Tracking
  • Schedule Management
  • Staff Coordination

Timeline

Staffing Coordinator

Pruitt Healthcare
01.2024 - Current

CNA

Pruitt Healthcare
11.2022 - 01.2024

Restoration Supervisor

Reliant Rehabilitation
10.2020 - 11.2022

Patient Service Representative

Duke Children's Hospital & Health Center
04.2017 - 03.2020

CNA

Duke Medical Center
01.2014 - 04.2017

High School Diploma -

Hillside High School
Bettina McClure