Bettina Sagna
Las Vegas,NV
Summary
Highly-motivated employee with the desire to learn and take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
Overview
9
9
years of professional experience
Work History
Dishwasher Supervisor
Group Mina Steakhouse
12.2024 - Current
- Supervised and trained dishwashing staff in efficient cleaning techniques.
- Managed daily operations of dishwashing area to ensure cleanliness standards.
- Coordinated with other supervisors to ensure efficient workflow throughout the kitchen area.
Lead Busser
The Capital Grille
Las Vegas, NV
01.2024 - 09.2024
- Supervised team of bussers to ensure efficient and effective service;.
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows and other surfaces;.
- Assisted servers in providing outstanding customer service;.
- Delivered food items from kitchen to dining room table;.
- Prepared the dining room for upcoming meals by setting up tables with appropriate supplies;.
Dish Machine Operator
The Cosmopolitan
Las Vegas, NV
11.2022 - 10.2023
- Operated dishwashing machines to wash dishes, glasses, and other kitchen items.
- Conducted routine maintenance of dish machine such as cleaning filters and wiping down exterior surfaces.
- Loaded dirty dishes into the dish machine and unloaded clean dishes from the dish machine onto racks.
- Assisted in unloading deliveries of food supplies when necessary.
- Organized storage areas for maximum efficiency and easy access when needed.
Prep Line Cook
Flour & Barley
Las Vegas, NV
02.2021 - 10.2022
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Followed proper food handling methods as outlined by health department guidelines.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
Dishwasher
Borracha Mexican Cantina
Las Vegas, NV
11.2019 - 01.2021
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Checked temperatures of dishwashing machines to ensure proper functioning.
Cashier
Delhaize Group
Brussels, Belgium
02.2018 - 07.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer questions and provided store information.
Sales Associate
Michael Kors
Brussels, Belgium
03.2017 - 02.2018
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
Techniques of Alcohol Management - Bartending
TAM Of Nevada
Las Vegas, NV12-2022
Bartender Licensed - Bartending
ABC Bartending School
Las Vegas, NV10-2022
Associate of Business Administration - Business Administration
Haute Ecole Louvain
Louvain, Belgium06-2016
Skills
- Customer Service
- Organized
- Sociable, comfortable in contacts
- Ability to adapt and learn quickly
- Excellent Communication
- Event Coordination
- Effective problem solving
- Professional Appearance
Languages
French
Native/ Bilingual
English
Professional
Dutch
Limited
Spanish
Limited
Timeline
Dishwasher Supervisor
Group Mina Steakhouse
12.2024 - Current
Lead Busser
The Capital Grille
01.2024 - 09.2024
Dish Machine Operator
The Cosmopolitan
11.2022 - 10.2023
Prep Line Cook
Flour & Barley
02.2021 - 10.2022
Dishwasher
Borracha Mexican Cantina
11.2019 - 01.2021
Cashier
Delhaize Group
02.2018 - 07.2019
Sales Associate
Michael Kors
03.2017 - 02.2018
Techniques of Alcohol Management - Bartending
TAM Of Nevada
Bartender Licensed - Bartending
ABC Bartending School
Associate of Business Administration - Business Administration
Haute Ecole Louvain