Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Certified Medical Assistant
Fau Medicine/Marcus integrative health inst
Boca Raton
01.2021 - Current
Supported four physicians in high-volume clinical setting, ensuring efficient daily operations.
Performed core clinical procedures, including x-ray, EKG, phlebotomy, and patient triage.
Assisted in advanced treatments such as ultrasound-guided injections (A2M, SGB, PRP).
Managed prior authorizations, surgical clearances, and medication refills with precision.
Maintained compliant EHR documentation and optimized patient intake processes.
Coordinated appointments and follow-ups to enhance patient flow and care continuity.
Oversaw billing support, inventory management, and quality control logs.
Uphold exam room readiness, cleanliness, and infection control standards.
Manager
Wendy's
Delray Beach
01.2016 - 07.2023
Oversaw daily operations to maintain company standards and enhance service quality.
Supervised a team of 8–10 staff during peak shifts, ensuring efficiency and high service standards.
Managed scheduling, inventory, cash handling, and budgets to optimize operational performance.
Trained staff on customer service protocols and food safety practices for compliance.
Resolved team conflicts and conducted performance evaluations to foster a positive work environment.
Analyzed customer feedback to identify areas for improvement in service and operations.
Coordinated team schedules to ensure optimal service during peak hours.
Led training sessions focused on customer service and compliance protocols.
Certified Medical Assistant
Mattison Podiatry Group P.A.
Boynton Beach
01.2020 - 01.2021
Delivered patient care for over 40 patients daily in fast-paced podiatry clinic.
Administered injections, immunizations, medications, and wound care treatments.
Assisted with minor surgical procedures, including suturing and suture removal.
Performed diagnostic procedures, including x-ray, ultrasound, cold laser, and shockwave therapy.
Collected and processed lab specimens while adhering to safety standards.
Conducted patient intake, verified medical histories, and maintained accurate EHR records.
Prepared and administered cortisone injections under physician supervision.
Managed inventory and supply ordering across two office locations.
Kindergarten Assistant
Footprints Academy
Boca Raton
07.2017 - 02.2018
Assisted teachers in implementing daily lesson plans and classroom activities.
Coordinated educational materials and resources, enhancing classroom activities and supporting lesson implementation.
Oversaw student behavior, reinforcing classroom rules and contributing to a positive learning environment.
Facilitated recreational and educational activities, fostering child development and engaging with parents on progress.
Cashier Floor Supervisor
Habitat for Humanity of South Palm Beach
Delray Beach
01.2016 - 01.2017
Trained new cashiers on point-of-sale systems and customer interaction techniques.
Resolved customer product inquiries and issues promptly, ensuring high satisfaction and repeat business.
Maintained optimal inventory levels and arranged merchandise on sales floor to enhance customer shopping experience.
Collaborated with management to implement promotional displays and merchandising strategies.
Organized store layout pre-opening, labeled and priced items for sale, and informed customers about donation impacts.
Education
Certified Medical Assistant -
Palm Beach State College
Lake Worth, FL
Associate of Arts - Associate of Science in Nursing
Palm Beach State College
Lake Worth, FL
04-2026
Skills
Vital signs and patient assessment
Clinical support and care
Medication handling and phlebotomy
Medical terminology and procedures
Diagnostic assistance and imaging
Insurance billing and coding
Scheduling and workflow coordination
Inventory management and sterilization
Team collaboration and communication
Telehealth and virtual support
Community Service Activities
Habitat for Humanity of South Palm Beach, Delray Beach, FL, 01/01/16, 12/31/17, Organize stores before opening, labeled and pricing items to be sold. Assisted customer with merchandise questions and explained what their donations would go toward.
Languages
English
Professional
CREOLE
Professional
Certification
Basic Life Support (BLS)
Timeline
Certified Medical Assistant
Fau Medicine/Marcus integrative health inst
01.2021 - Current
Certified Medical Assistant
Mattison Podiatry Group P.A.
01.2020 - 01.2021
Kindergarten Assistant
Footprints Academy
07.2017 - 02.2018
Manager
Wendy's
01.2016 - 07.2023
Cashier Floor Supervisor
Habitat for Humanity of South Palm Beach
01.2016 - 01.2017
Certified Medical Assistant -
Palm Beach State College
Associate of Arts - Associate of Science in Nursing