Betty Berry
Rosenberg,TX
Summary
Skilled and enthusiastic professional with more than 25 years of experience managing operations in patient-centric medical practices. Successfully oversee staffing, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
28
28
years of professional experience
Work History
Practice Manager
Texas Children's Pediatrics
04.1996 - Current
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Maintained policies and procedures to ensure compliance with healthcare regulations.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction.
- Ensured proper maintenance of facility, coordinating repairs and upgrades as needed for optimal functionality and safety.
- Collaborated with marketing team to develop strategies for promoting practice''s services within the community, resulting in increased brand awareness and patient referrals.
- Facilitated smooth transitions between various departments within the practice by fostering a collaborative working environment among staff members.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Handled job duties for staff members which were unavailable or out of office.
Skills
- Electronic Health Records
- Managing Medical Practice
- Managing Practice Operations
- Customer Satisfaction
- Performance Metric
- Biweekly Payroll Processing
- Coaching and Mentoring
- Policy Implementation
- Practice Management
- Schedule Management
- Employee Performance
- Administrative Staff Supervision
- Insurance Referral Facilitation
- Employee Operations
- Supply Ordering
- New Hire Training
- Budget Oversight
Timeline
Practice Manager
Texas Children's Pediatrics
04.1996 - Current
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