Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Caltagarone

323 Brown Street ,PA

Summary

Proven track record in enhancing guest experiences and streamlining operations, demonstrated during my tenure at Hampton Inn By Hilton. Skilled in guest services and problem-solving, I excel in high-pressure environments, ensuring customer satisfaction and operational efficiency. My ability to manage time effectively and collaborate with teams has consistently improved service delivery by over 30%.

Overview

24
24
years of professional experience

Work History

Front Desk Agent

Hampton Inn By Hilton
08.2023 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Hummingbird Speedway

Steven Caltagarone
04.2000 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cook's Assistant

DuBois Area School District
10.2012 - 08.2023
  • Worked with chef to prepare daily food specials and other supplies.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared food orders to support waitstaff and other team members.
  • Served around 300 people a day

Home Health Caregiver

Mary Roxberry
06.2011 - 08.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.

Cook

Fox’s Pizza Den
06.2003 - 09.2011
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Some College (No Degree) - Nurse

Jeff Tech Practical Nursing
Reynoldsville, PA

GED - Academic

Brookville Area Schools
Brookville, PA
05.2000

Skills

  • Customer Service
  • Problem-solving skills
  • Cash Handling
  • Hospitality services
  • Time Management
  • Credit and cash payments
  • Guest Relations
  • Hospitality service expertise
  • Listening Skills
  • Housekeeping
  • Problem-Solving
  • Teamwork and Collaboration
  • Detail Oriented
  • Staff Training
  • Payment Processing
  • Payment Collection
  • Supply and Materials Oversight
  • Attention to Detail
  • Problem-solving abilities

Timeline

Front Desk Agent

Hampton Inn By Hilton
08.2023 - Current

Cook's Assistant

DuBois Area School District
10.2012 - 08.2023

Home Health Caregiver

Mary Roxberry
06.2011 - 08.2021

Cook

Fox’s Pizza Den
06.2003 - 09.2011

Hummingbird Speedway

Steven Caltagarone
04.2000 - Current

Some College (No Degree) - Nurse

Jeff Tech Practical Nursing

GED - Academic

Brookville Area Schools

Similar Profiles

CREATE PROFILE
Betty Caltagarone