Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Craytor

Holly Springs,NC

Summary

Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

18
18
years of professional experience

Work History

Business Owner

Caring Companions At Home
03.2005 - 01.2019

Bringing in customers,billing oversee employees. Do work as home health care. Also cleaning for businesses and real estate homes after move ours.

  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Negotiated contracts with vendors for supplies and services.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Conducted regular meetings with employees to review progress towards company goals.
  • Resolved conflicts between employees or customers in a timely manner.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
  • Scheduled maintenance activities for equipment used by the business.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Investigated new technologies that could improve efficiency within the organization.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Correctional Officer

State of North Carolina, Public Safety
Raeford, NC
04.2001 - 07.2007
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.

Special Education Paraprofessional

Modoc County Office Of Education
Alturas, CA
09.2000 - 10.2005
  • Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
  • Monitored behavior of students in order to ensure a safe, positive learning environment.
  • Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.
  • Facilitated communication between home and school by providing information about student progress and activities at school.
  • Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
  • Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
  • Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
  • Communicated affirmatively and promoted positive attitudes with every student.
  • Spoke with parents to discuss student progress and coordinate meetings.
  • Consulted with teachers regarding student progress, IEP adjustments and classroom needs.

Education

Associate of Science - Criminology

Lassen Community College
Susanville, CA
06-1995

Some College (No Degree) - Nursing Assistance

Shasta College
Redding, CA

Skills

Ability to interact with clients and staff

Curteous to all walks of life

Multitasking

Ability to pick up policy and procedures quickly

Timeline

Business Owner

Caring Companions At Home
03.2005 - 01.2019

Correctional Officer

State of North Carolina, Public Safety
04.2001 - 07.2007

Special Education Paraprofessional

Modoc County Office Of Education
09.2000 - 10.2005

Associate of Science - Criminology

Lassen Community College

Some College (No Degree) - Nursing Assistance

Shasta College
Betty Craytor