I am a dedicated and customer-focused professional with extensive experience in customer service, I specialize in providing excellent support, addressing customer inquiries, and ensuring client satisfaction. My background includes roles as a Customer Service Representative at Alorica Dominicana and Concentrix, where I effectively handled customer concerns, provided product information, and resolved issues efficiently. Additionally, my international experience in hospitality has enhanced my ability to communicate with diverse customers in English and spanish, I am eager to contribute my expertise to a company that values quality customer service. My goal is to enhance the customer experience, build strong client relationships, and support business growth.