Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
BETTY GARCIA PEREZ

BETTY GARCIA PEREZ

Minneapolis,MN

Summary


I am a dedicated and customer-focused professional with extensive experience in customer service, I specialize in providing excellent support, addressing customer inquiries, and ensuring client satisfaction. My background includes roles as a Customer Service Representative at Alorica Dominicana and Concentrix, where I effectively handled customer concerns, provided product information, and resolved issues efficiently. Additionally, my international experience in hospitality has enhanced my ability to communicate with diverse customers in English and spanish, I am eager to contribute my expertise to a company that values quality customer service. My goal is to enhance the customer experience, build strong client relationships, and support business growth.

Work History

Customer Service Representative

Alorica Dominicana SRL

Customer Service Representative

Concentrix

Lifeguard

Wilderness Hotel & Resort

Cashier

McDonald

Cashier and Food Server

Cedar Point

English Teacher

Ana Lucia Pujols Primary School

Education

Bachelor of Arts - Major in English

Universidad Autónoma De Santo Domingo (UASD)
07-2023

Hotel And Tourism -

Polytechnic Rafaela Ybarra
08-2015

Skills

  • Customer service
  • Active listening
  • Relationship building
  • Data entry
  • Call center experience
  • Teamwork
  • Adaptability
  • Patience and empathy

Languages

Spanish
English

Timeline

Customer Service Representative

Alorica Dominicana SRL

Customer Service Representative

Concentrix

Lifeguard

Wilderness Hotel & Resort

Cashier

McDonald

Cashier and Food Server

Cedar Point

English Teacher

Ana Lucia Pujols Primary School

Bachelor of Arts - Major in English

Universidad Autónoma De Santo Domingo (UASD)

Hotel And Tourism -

Polytechnic Rafaela Ybarra
BETTY GARCIA PEREZ