Hi, I’m
Betty Greneker
Dallas,Ga.
Summary
Dedicated team leader and builder with extensive knowledge and experience in the automotive industry. Committed to contributing to the success of a leading organization, my goal is to become an integral part of the company, driving increased customer sales and support, and achieving my ambitions. With a strong focus on delivering exceptional results and making a significant impact in this role, leading with customer success in mind. Looking for more than just a job, seeking a lifelong career where I can thrive and grow.
Overview
25
years of professional experience
1
Certification
Work History
Https://davies-group.com/northamerica/solutions/in
Phone Auditor
02.2024 - Current
Bill Marinella Casting and Tammy Smith Casting
Movie and Television Extra
02.2012 - Current
Job overview
- Company Overview: http://www.marinellacasting.com, http://www.tammysmithcasting.com
- Served as a stand-in and background actor for Lifetime Channel’s, “Drop Dead Diva”
- I and other actors created the illusion of an active daily law office
- This position required that I be present on a permanent set in Peachtree City daily
- I also provided the same services to the production of the movie, “Identity Theft”
- Served as GC Marketing ambassador for Trace Atkins performance held at the Cobb Energy Center
- Vast experience with all aspects of automotive finance, parts & sales
- Strong knowledge of front end and service dealership operations
- Substantial understanding of budgetary procedures
- Good customer and employee communications skills
- Remarkable problem solving abilities
- Http://www.marinellacasting.com, http://www.tammysmithcasting.com
Allen Samuels Dodge & Hyundai
Accessory Manager
02.2007 - 09.2011
Job overview
- Instituted cohesive methods enhancing accessory sales performance in diverse locations.
- Directed accessory sales alongside overseeing new car deals.
- Oversaw daily operations of Service Department.
- I open RO’s, and set day to day task. Overseeing Technicians and assigning them task for the day.
- Managed and resolved any arising situations promptly.
- Contributed to precise inventory audits during yearly inspections.
- Managed warranty claim submissions, ensuring timely completion of RO closures.
- I then started the Accessory Department from the ground up and it was very successful.
Don Davis Lincoln Mercury and Nissan
Service Customer Relations & Make Ready Manager
06.2005 - 01.2007
Job overview
- Facilitated problem resolution by coordinating customer needs with technicians.
- Coordinated with used car manager on necessary repairs and hours needed for compliance with dealership sales standards.
- Organized events focused on educating new car owners.
Hillard Auto Park/ AutoNation
Warranty Administrator
03.2000 - 01.2005
Job overview
- My duties consisted of finance billing, claims processing and tracking, commercial collections, service write up, and customer service
- Performed quality control on documents generated by the service and sales departments
- Confirmed correctness of information on the repair orders, ensuring that flag time was correct, and assigned corresponding repair codes for the orders
- Reviewed, documented, and monitored sales agreements ensuring that no funds were due when the sales were completed
Education
Tarrant County Community College (TCC)
Business Management
01.1999
Mansfield High School
High School from general studies
05.1989
Skills
- I am Proficient in these Automotive business systems CRM, DMS , ETC
- ADP DMS
- Arkona DMS
- Elead CRM
- Proficient in these computer systems
- Microsoft Office
- Excel
- Word
- Teams
- Outlook
- Attention to detail
- Clear communication
Certifications And Continuing Education
Tarrant County Community College (TCC), 01/01/97, 12/31/99, Business Management
Certification
- Certifications
- Hyundai Star Certified
- Dodge certified
- Chrysler certified
- Jeep certified also Jeep coordinator for national event clubs.
While at Allen Samuel’s Dodge, Chrysler, Jeep and Hyundai I became Mopar Certified and Hyundai certified. I attended many Automotive events including NADA, SEMA car shows and other trade shows.
I was the face of Allen Samuel’s as far as advertising in Commercials and radio media.
I Was a member of Gears Auto magazine.
Timeline
Phone Auditor
Https://davies-group.com/northamerica/solutions/in
02.2024 - Current
Movie and Television Extra
Bill Marinella Casting and Tammy Smith Casting
02.2012 - Current
Accessory Manager
Allen Samuels Dodge & Hyundai
02.2007 - 09.2011
Service Customer Relations & Make Ready Manager
Don Davis Lincoln Mercury and Nissan
06.2005 - 01.2007
Warranty Administrator
Hillard Auto Park/ AutoNation
03.2000 - 01.2005
Mansfield High School
High School from general studies
Tarrant County Community College (TCC)
Business Management
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