BETTY LAWRENCE
Birch Run
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
22
22
years of professional experience
1978
1978
years of post-secondary education
1
1
Certification
Work History
Medical Office Assistant
Ascension Genesys
Clio
10.2003 - Current
- Managed medical records using an electronic health record system.
- Greeted patients and visitors in a professional and friendly manner.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Verified insurance coverage for each patient visit.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Processed referrals for specialist visits or diagnostic tests.
Education
Ross Medical Education Center
03.2003 - 10.2003
Flint Northwestern High School
Flint, MiSkills
- Electronic health records
- Insurance verification
- Patient billing
- Medical terminology
- Appointment scheduling
- Healthcare compliance
- Customer service
- Data entry accuracy
- Office administration
- Medical coding
- Problem solving
- Effective communication
- Team collaboration
- OSHA compliance
- Front desk management
- Electronic charting
- Patient scheduling
- Patient demographics
- Data confidentiality
- Appointment management
- Medical records management
- Accounts payable
Certification
- Certified medical assistant
- 10/10/2003
Timeline
Medical Office Assistant
Ascension Genesys
10.2003 - Current
Ross Medical Education Center
03.2003 - 10.2003
Flint Northwestern High School