Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Betty Nai

Anchorage,AK

Summary

A dedicated and detail-oriented Consumer Loan Originator with over 13 years of experience in processing loan applications, managing client relationships, and ensuring regulatory compliance. Seeking to leverage my expertise in lending, credit analysis, and customer support to contribute to a dynamic financial institution. My goal is to continue helping individuals secure financial products that align with their needs while advancing my career in a leadership role within the industry.

Overview

17
17
years of professional experience

Work History

Personal Care Assistant

Absolute Care of Alaska
06.2008 - Current
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with client to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Remained alert to problems or health issues of clients and competently responded.

Consumer Loan Officer

Credit Union 1
02.2011 - 02.2025
  • Reviewed credit reports thoroughly before making lending decisions, ensuring that all relevant information was considered when assessing risk levels associated with a specific borrower profile.
  • Assisted customers in selecting appropriate loan products based on their financial needs and goals.
  • Maintained compliance with federal regulations, ensuring proper documentation and adherence to guidelines throughout the loan process.
  • Increased customer satisfaction levels through prompt, accurate, and friendly service in the loan process.
  • Participated in community events as a bank representative to build brand awareness and establish connections with potential clients.
  • Managed pipeline of loans from origination to closing, ensuring timely completion of each step in the process.

Education

High School Diploma -

West Anchorage High School
Anchorage

Skills

  • Documentation review
  • Credit analysis
  • Loan origination
  • Team player
  • Customer service-focused
  • Friendly
  • Analytical thinking
  • Decision-making

Languages

English
Native or Bilingual
Samoan
Native or Bilingual

Timeline

Consumer Loan Officer

Credit Union 1
02.2011 - 02.2025

Personal Care Assistant

Absolute Care of Alaska
06.2008 - Current

High School Diploma -

West Anchorage High School
Betty Nai