Betty Oliver-Pinto
Providence,RI
Summary
Bilingual Medical Interpreter and Pediatric Medical Assistant with extensive experience in patient care and medical interpretation. Skilled in maintaining confidentiality, interpreting medical histories, and ensuring accurate communication between healthcare providers and patients. Strong ability to manage clinical environments, support minor surgeries, and enhance patient experiences. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
19
19
years of professional experience
Work History
Medical Interpreter
CharterCARE Health Partners
12.2022 - Current
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Medical Assistant
Prospect Charter Care Roger Williams Hospital
08.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Farm Manager
Kenly Farms LLC
09.2017 - 07.2022
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Improved plant health through regular monitoring, vaccinations, and timely veterinary consultations.
- Established strong relationships with suppliers to ensure a consistent supply of necessary materials at competitive prices.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Developed long-term plans for crop rotation, soil management, and sustainable farming practices to maintain soil fertility and prevent erosion.
- Planned schedule for crop rotation, plantings, and harvest.
- Fostered a positive work culture that motivated employees to excel in their roles while also reducing turnover rates.
- Analyzed soil to measure pH, minerals and organics to judge best fertilizer and amendments for maximum crop production.
- Led team of 60 skilled and unskilled farm personnel.
Pediatric Medical Assistant
Sunshine Adolescent and Infant Care
02.2014 - 06.2017
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
Pediatric Medical Assistant
Sunlife Family Health Center
05.2011 - 02.2014
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
Pediatric Medical Assistant
Sonoran Sky Pediatrics
02.2008 - 02.2011
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
Pediatric Medical Assistant
Casa Grande Pediatrics
09.2005 - 02.2008
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
- Conducted growth assessments to monitor children''s development and identify potential concerns early on.
- Ensured hygienic environment, sterilized medical instruments and disinfected examination rooms, preventing cross-contamination.
Education
Medical Assistant - Health Care
Kaplain C
Phoenix, AZLPN - Health Care
Lincoln Technical Institute
Lincoln, RIHigh School Diploma -
Casa Grande Union High School
Casa Grande, AZ08.1994
Skills
- Medical Terminology
- Strong Memory Retention
- Sight Translation
- Language Fluency
- Procedure interpretation
- Effective Note-taking
- FLUENT IN SPANISH AND ENGLISH
Timeline
Medical Interpreter
CharterCARE Health Partners
12.2022 - Current
Medical Assistant
Prospect Charter Care Roger Williams Hospital
08.2020 - Current
Farm Manager
Kenly Farms LLC
09.2017 - 07.2022
Pediatric Medical Assistant
Sunshine Adolescent and Infant Care
02.2014 - 06.2017
Pediatric Medical Assistant
Sunlife Family Health Center
05.2011 - 02.2014
Pediatric Medical Assistant
Sonoran Sky Pediatrics
02.2008 - 02.2011
Pediatric Medical Assistant
Casa Grande Pediatrics
09.2005 - 02.2008
Medical Assistant - Health Care
Kaplain C
LPN - Health Care
Lincoln Technical Institute
High School Diploma -
Casa Grande Union High School
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