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Customer-focused professional with successful 40-year career in retail operations sector. Created a National Retail Store Systems Competency Center to support IBM's largest national retail clients to coordinate a consistent and outstanding client experience. Exceptional at performance management, leadership development and customer satisfaction in a fast-paced environment.

Dynamic and results-oriented Warehouse Manager with over a decade of experience in logistics, inventory control, team leadership, and operations training. Proven track record of optimizing warehouse processes, reducing costs, and driving productivity improvements. Adept at managing high-volume operations and leading cross-functional teams in fast-paced environments. Bilingual in English and Spanish.

Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.

Betty Rosokow

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Output Service Group (Diamond Delivery)

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