Betty Suniga

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

• Managed a team of 60, ensuring all KPIs are met and labor hours remain within budget.
• Mentored and supported team members, fostering a positive work environment and enhancing team cohesion.
• Implemented automated solutions, increasing productivity and ensuring adherence to compliance standards.
• Developed and delivered training programs, empowering employees to excel in their roles and fostering professional growth.
• Oversaw quality control measures, ensuring all operational processes meet stringent quality standards and customer satisfaction.
• Led cross-functional initiatives, optimizing resource allocation and achieving a 15% reduction in operational costs.
• Led daily operations of 40 employees, enhancing efficiency and cutting costs by boosting team productivity.
• Supervised logistics team, achieving 98% on-time delivery, increasing customer satisfaction.
• Implemented process improvements, reducing delays by 14%, driving overall performance.
• Fostered team collaboration, maintaining 98% on-time delivery, enhancing team synergy.
• Led a team of 20.
• Trained and mentored junior staff, resulting in an increase in team productivity.
• Coordinated cross-functional teams, resolving complex issues and ensuring project success.
• Fostered a culture of teamwork and knowledge sharing, enhancing cross-departmental communication and project outcomes in the telecommunications sector.
• Developed comprehensive training programs for new hires, accelerating their integration and contributing to improved overall team performance.

Spanish