Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Betty Towns

Cordele,GA

Summary

Results-driven Community Manager with over 13 years in property management. Skilled in managing multiple projects, resolving tenant issues, and maintaining accurate records. Aiming to leverage strengths in marketing strategy and community engagement for impactful results.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Community Manager

CAHEC
Columbia, SC
10.2011 - Current
  • Assisted residents in resolving issues by providing timely support and guidance.
  • Maintained accurate records of community activities and resident interactions.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Created content for social media platforms to engage the community.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Assisted with developing marketing plans for campaigns and promotions.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.

Insurance Agent

Nationwide
Albany, GA
02.2009 - 09.2011
  • Assisted clients in selecting appropriate insurance policies and coverage options.
  • Processed policy applications and claims efficiently using company software systems.
  • Educated clients on policy terms, conditions, and benefits during consultations.
  • Maintained accurate client records and documentation for compliance purposes.
  • Responded promptly to client inquiries via phone and email communication.
  • Participated in ongoing training sessions to stay updated on industry regulations.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.

Education

High School Diploma -

DOOLY COUNTY HIGH
VIENNA, GEORGIA
05-1985

Skills

  • Community engagement
  • Tenant relations
  • Property management
  • Marketing strategy
  • Record keeping
  • Customer relationship management
  • Staff training
  • Conflict handling
  • Adaptability and flexibility
  • Operations management

Certification

  • Certified HOUSING COMPLIANCE MANAGER - RD
  • FAIR HOUSING CERTIFICATION

Affiliations

  • I love be out in my ministry. I love helping peoples,
  • I love to travel with my current position I have traveled to many other properties helping out with managing the properties.
  • Event planner. Driven desire to start a project and see it to its finish.

Timeline

Community Manager

CAHEC
10.2011 - Current

Insurance Agent

Nationwide
02.2009 - 09.2011

High School Diploma -

DOOLY COUNTY HIGH

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