Betty Wagner
New London,WI
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Festival Foods
New London, WI
05.2025 - Current
- Assisted in daily operations, ensuring store policies and procedures were followed consistently.
- Coordinated team schedules to optimize coverage during peak hours and enhance customer service.
- Supported inventory management by monitoring stock levels and assisting with product ordering processes.
- Trained new staff on operational standards, enhancing team efficiency and performance consistency.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels within the store environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Generated repeat business through exceptional customer service.
Apartment Manager
Block Apartments
New London, WI
05.2014 - Current
- Managed tenant communications, addressing inquiries and resolving issues promptly.
- Conducted regular property inspections to ensure compliance with safety and maintenance standards.
- Oversaw maintenance requests, prioritizing urgent issues to maintain tenant satisfaction.
- Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Met with potential tenants to, explain occupancy terms and show available units.
Sanitation Worker
Festival Foods
New London, WI
05.2022 - 04.2025
- Ensured compliance with sanitation standards to maintain a clean and safe environment.
- Operated cleaning equipment effectively to uphold store cleanliness and hygiene.
- Conducted regular inspections to identify areas needing sanitation improvements.
- Assisted in inventory management of cleaning supplies, ensuring availability at all times.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Education
High School Diploma -
New London High School
New London, WI2020
Skills
- Chemical handling
- Sanitation regulations
- Hazardous materials handling
- Customer service
- Money handling
- Team leadership
- Schedule oversight
- Property inspections
- Rent collection
- Maintenance
Timeline
Assistant Manager
Festival Foods
05.2025 - Current
Sanitation Worker
Festival Foods
05.2022 - 04.2025
Apartment Manager
Block Apartments
05.2014 - Current
High School Diploma -
New London High School