Betzabe Lopez
Westminster,CA
Summary
Dynamic and reliable professional with a proven track record at IHOP, excelling in customer relationship management and team collaboration. Adept at resolving conflicts and ensuring customer satisfaction, I bring strong public speaking skills and a commitment to excellence. Passionate about creating positive experiences and fostering trust with clients and colleagues alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
IHOP
Anaheim, CA
05.2022 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Babysitter
Care.com Inc
Fountain Valley, CA
06.2024 - 10.2024
- Completing light housekeeping tasks such as tidying up toys and books.
- Administering medication when needed according to parent instructions.
- Helping older children with homework assignments as directed by parents.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Establishing trust through consistent communication with both parents and kids.
Sales Agent
ADT Security
Irvine, CA
06.2024 - 09.2024
- Negotiated contracts with customers to secure sales deals.
- Provided product demonstrations to potential buyers both in person or via video conferencing tools.
- Developed relationships with customers by providing excellent customer service.
- Reported directly to regional Sales Manager regarding progress towards goals.
Education
Associate of Arts - Political Science
Golden West College
Huntington Beach, CA05-2026
Skills
- Public speaking
- Customer relationship management
- Team collaboration
- Conflict resolution
- Positive and professional
- Licensed driver
- CPR certified
- School-age children experience
- Safe driving
- Reliability
Accomplishments
- became a senator for my student government
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Babysitter
Care.com Inc
06.2024 - 10.2024
Sales Agent
ADT Security
06.2024 - 09.2024
Server
IHOP
05.2022 - Current
Associate of Arts - Political Science
Golden West College
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