Madison Moschonikolakis
Wilmington,NC
Summary
Dedicated server with strong customer service and conflict resolution skills. Demonstrated ability to efficiently manage multiple tasks in fast-paced environments, ensuring high levels of customer satisfaction and safety. Successfully balanced two jobs, sports, and schooling.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Server
The Washington Diner (908-689-3059)
Washington, NJ
05.2022 - 01.2026
- Managed 4 to 7 tables at once efficiently during busy work hours.
- Provided excellent customer service in a fast-paced diner environment.
- Performed closing duties such as cleaning and setting up the dining area, and restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Memorized all menu items, and stayed informed about daily specials, new menu items, and daily promotions.
Lifeguard
The Washington Borough Pool
Washington, NJ
05.2023 - 08.2025
- Enforced pool policies to ensure a safe environment for guests
- Recognized swimmers in need of assistance and acted quickly.
- Communicated effectively with patrons regarding safety procedures
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Used training and medical supplies to examine injured people and administer first aid.
- Filled out incident and accident reports and submitted to supervisor.
Education
High School Diploma -
Warren Hills Regional High School
Washington, NJ06-2025
Bachelor of Science - Public Health
University of North Carolina At Wilmington
Wilmington, North Carolina, NCSkills
- Exceptional customer service
- Public speaking
- Conflict resolution
- Time management
- Cash handling
- Price and menu memorization
- Strong work ethic
- Multitasking and organization
- Memory retention
- First aid and CPR
- Public safety
- Leadership qualities
- Physical fitness
- Communication skills
Certification
Lifeguard Certification - Red Cross, 2025
Timeline
Lifeguard
The Washington Borough Pool
05.2023 - 08.2025
Server
The Washington Diner (908-689-3059)
05.2022 - 01.2026
High School Diploma -
Warren Hills Regional High School
Bachelor of Science - Public Health
University of North Carolina At Wilmington