Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Betzabe Navas

Miami,FL

Summary

Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

General Manager

RGM Wholesales
07.2019 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.

Sales Representative

Kellogg's
11.2016 - 07.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Merchandise

Promoting DSD
04.2015 - 11.2016
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Greeted, serviced and thanked all customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Created attractive displays to promote items.
  • Updated signage and price tags to reflect current sales.
  • Verified products appeared at correct locations in proper quantities.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Education

No Degree - Data Analyst

BrainStation
Miami
10.2022

Bachelor of Arts - International Business

San Ignacio University
Miami, FL
06.2020

Skills

  • Product Analysis
  • Process Redesign
  • Product Costing
  • Vendor Negotiations
  • Program Development
  • Total Quality Management
  • Client Account Management
  • Market Analysis
  • Project Planning
  • Employee Scheduling
  • Sales Promotion
  • Problem Resolution
  • Time Management
  • Staff Management
  • Leadership

Timeline

General Manager

RGM Wholesales
07.2019 - Current

Sales Representative

Kellogg's
11.2016 - 07.2019

Merchandise

Promoting DSD
04.2015 - 11.2016

No Degree - Data Analyst

BrainStation

Bachelor of Arts - International Business

San Ignacio University

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