Beunca Womack
Birmingham
Summary
Dynamic Sales Representative with a proven track record at UPS, excelling in customer relations and relationship building. Skilled in negotiation tactics and sales closing, I have successfully enhanced client satisfaction and driven revenue growth. My strong interpersonal communication skills and product knowledge have consistently led to successful outcomes in competitive environments.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
6
6
years of professional experience
Work History
Sales Representative
UPS
Birmingham, AL
04.2023 - Current
- Coordinated with team members to optimize loading processes and reduce downtime.
- Inspected incoming and outgoing shipments for accuracy and quality compliance.
- Trained new loaders on equipment operation and safety protocols effectively.
- Monitored equipment performance, reporting issues promptly for timely resolutions.
- Maintained organized loading areas, ensuring safety and adherence to regulations.
Technical Support Representative
Altice USA
Iowa City, IA
05.2022 - 09.2024
- Resolved customer inquiries via phone, email, and chat to ensure timely support.
- Diagnosed technical issues, providing step-by-step solutions to enhance user experience.
- Documented troubleshooting steps in knowledge base for future reference and training purposes.
- Collaborated with engineering teams to escalate complex issues and improve product reliability.
Sales Representative
Waste Managment
Moody, AL
01.2020 - 05.2023
- Developed and maintained relationships with key clients to enhance customer satisfaction.
- Conducted market research to identify potential sales opportunities and trends.
- Provided training and support to new sales team members, fostering a collaborative environment.
- Negotiated contracts and pricing with clients, ensuring alignment with company policies.
Education
MBA - Business Administration And Management
Jefferson State Community College
Birmingham, Alabama, ALSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales closing
- Negotiation tactics
- Relationship selling
- Cold calling
Timeline
Sales Representative
UPS
04.2023 - Current
Technical Support Representative
Altice USA
05.2022 - 09.2024
Sales Representative
Waste Managment
01.2020 - 05.2023
MBA - Business Administration And Management
Jefferson State Community College