Bev Nicholson

Manage compliance efforts, reporting and audits across two states.

• Prepare and present comprehensive reports to upper management and audit team, creating corrective action plans for deficiencies resulting in 30% increased timely note completion across services.
• Formulate detailed recommendations based on audit findings and internal monitoring to support annual planning and goal development.
• Develop and maintain company policies and procedures to reduce risk and ensure alignment with current regulations.
• Facilitate open lines of communication between departments concerning ongoing regulatory compliance.
• Spearhead training initiatives to address corrective action plans and ensure best practices.
• Oversee internal and external audits to confirm compliance with applicable standards and regulations.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

• Presented evaluation findings to legislators and staff, leading to informed decision-making and strategic planning.
• Streamlined data collection processes for more accurate and efficient analysis of program outcomes.
• Promoted transparency by regularly sharing progress updates on ongoing evaluations with all relevant parties.
• Managed project timelines, ensuring timely completion of evaluation tasks within allocated resources.