Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Beverleen Saimon

Killeen,TX

Summary

  • Competent crew member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
  • Adaptable crew member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
01.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Sales Associate

Galaxies Express Car Wash
10.2022 - 10.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about products and services, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.

Crew Member

McDonald's
05.2019 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

High School Diploma -

Robert M Shoemaker High School
Killeen, TX
05.2022

Skills

  • Managing Orders and Deliveries
  • Crew Training and Supervision
  • Product Cross-Selling
  • Clear Communication
  • Special Orders and Dietary Restrictions
  • Drive-Thru Operation
  • Food and Beverage Service
  • Money Handling
  • Expo and Line Support
  • Organization and Time Management
  • Supplies Monitoring and Restocking
  • Updating Seasonal Menu
  • Listening Skills
  • Loyalty Programs Promotion
  • Sales Goal Attainment
  • Product Promotion
  • Meeting Deadlines
  • Registration Procedures

Hobbies

In my free time, I like to read books preferably genres about psychological thriller and true crime.

Languages

English
Native or Bilingual
Pohnpeian
Native or Bilingual
Spanish
Elementary

Timeline

Crew Member

McDonald's
01.2023 - Current

Sales Associate

Galaxies Express Car Wash
10.2022 - 10.2022

Crew Member

McDonald's
05.2019 - 09.2022

High School Diploma -

Robert M Shoemaker High School

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Beverleen Saimon