Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Beverly Brunson

New Roads,LA

Summary

Mature, friendly, accurate, skilled, punctual woman seeking a position in an office environment .

Overview

65
65
years of professional experience

Work History

Executive Assistant

Acadian Advertising
01.2008 - 01.2010
  • General Office duties, answering telephone, customer relations and sales.

Clerk

Pointe Coupee Health Unit
01.2010 - Current
  • I certify/recertify patients for the WIC/and or the Family Planning Programs
  • I issue the Wic Vouchers, answer the telephone, make appointments, and have complete control of the file roomcomplete control of the file room.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.

Service Representative

Bell South Telephone Company
01.1959 - 01.2002
  • I was the liaison between the customer and Bell South.
  • Handled all questions on billing, transferring services, adding services, and sales.
  • Diagnosed and troubleshot problems
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Accepted payments and updated accounts with latest information.
  • Provided information about company products and services, and capitalized on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than Number customers each day.
  • Scheduled appointment to resolve more complex issues.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Black Jack Dealer

Gaming Services, Paragon Casino
01.1959 - 01.2002


  • Dealt cards and winnings to customers.
  • Inspected, shuffled and delivered cards to guests in play at gaming table.
  • Handled cash out and buy in transactions each night.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Managed chips and money transactions with attention to detail to prevent fraud.

Licensed Insurance Agent

State Farm Insurance Comp
01.1990 - 01.1995
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Education

Graduated With Honors -

Bunkie Magnet High School
Bunkie, LA

General Business Degree -

Medical TranscriptionistAlexandria Technical College
Alexandria, LA

Business Management -

Cottonport Vocational School
Cottonport, LA

General Business Degree - Business Administration And Management

Cottonport Vocational School
Cottonport, LA

Bunkie High School
Bunkie, LA

Skills

  • Computer literate, Fax Machine, Adding Machine
  • People Person, Good work Ethics
  • Customer service
  • Management skills
  • WORD
  • Sales Expertise
  • Lead Prospecting
  • Client Service
  • Staff Training
  • Problem-Solving Strengths
  • Customer Relations
  • Sales Support

Accomplishments

Outstanding Business Woman of the Year

Bunkie Belles Charter Chapter

Bunkie,La. 1972


Outstanding Customer Service and Sales Award

Bell South Telephone Company 1972


Additional Information

  • Awards , Outstanding Business Woman of the Year of the Bunkie Belles Charter Chapter, Bunkie ,LA. 1972 Outstanding Customer Service Award with BellSouth Telephone Comp. 1972 LTE 33 Catholic Daughters of the Americas Woman of the Year. 1976 Catholic Daughters of the Americas, state officer, District Deputy. 1976 Lion's Club Outstanding Young Woman of the Year 1975
  • Awards , Outstanding Business Woman of the Year of the Bunkie Belles Charter Chapter, Bunkie ,LA. 1972 Outstanding Customer Service Award with BellSouth Telephone Comp. 1972 LTE 33 Catholic Daughters of the Americas Woman of the Year. 1976 Catholic Daughters of the Americas, state officer, District Deputy. 1976 Lion's Club Outstanding Young Woman of the Year 1975
  • Awards , Outstanding Business Woman of the Year of the Bunkie Belles Charter Chapter, Bunkie ,LA. 1972 Outstanding Customer Service Award with BellSouth Telephone Comp. 1972 LTE 33 Catholic Daughters of the Americas Woman of the Year. 1976 Catholic Daughters of the Americas, state officer, District Deputy. 1976 Lion's Club Outstanding Young Woman of the Year 1975
  • Awards , Outstanding Business Woman of the Year of the Bunkie Belles Charter Chapter, Bunkie ,LA. 1972 Outstanding Customer Service Award with BellSouth Telephone Comp. 1972 LTE 33 Catholic Daughters of the Americas Woman of the Year. 1976 Catholic Daughters of the Americas, state officer, District Deputy. 1976 Lion's Club Outstanding Young Woman of the Year 1975

Timeline

Clerk

Pointe Coupee Health Unit
01.2010 - Current

Executive Assistant

Acadian Advertising
01.2008 - 01.2010

Licensed Insurance Agent

State Farm Insurance Comp
01.1990 - 01.1995

Graduated With Honors -

Bunkie Magnet High School

General Business Degree -

Medical TranscriptionistAlexandria Technical College

Business Management -

Cottonport Vocational School

General Business Degree - Business Administration And Management

Cottonport Vocational School

Bunkie High School

Service Representative

Bell South Telephone Company
01.1959 - 01.2002

Black Jack Dealer

Gaming Services, Paragon Casino
01.1959 - 01.2002

Similar Profiles

CREATE PROFILE
Beverly Brunson