Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Burke

Aulander,United States

Summary

Dynamic professional with a proven track record at Dollar Tree, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and customer service, I excel in improving efficiency and fostering positive client interactions. Demonstrated leadership in a management trainee role at Perdue, with a focus on effective communication and problem-solving.Ower and management of my own business.

Overview

45
45
years of professional experience

Work History

Cashier

Dollar Tree
Ahoskie, NC
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cosmetologist's License

Self-employeed
Aulander, NC
05.1979 - Current
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients. Done all paperwork plus accounting.

Manager of the Kitchen

Duck Thru
Lewiston Woodville, NC
04.2013 - 09.2014
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Management Trainee

Perdue
Lewiston Woodville, NC
08.1990 - 03.1996
  • Improved management skills by participating in rigorous training programs and workshops.
  • Enhanced team performance by implementing effective communication strategies within the group.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.

Education

Accounting

Roanoke Chowan Community College
Ahoskie, NC

Cosmetologist - Account, Business

Mergenther
Baltimore, MD
06.1980

Skills

  • ID Verification
  • Returns processing
  • Cash Handling
  • Customer Service

Timeline

Manager of the Kitchen

Duck Thru
04.2013 - 09.2014

Management Trainee

Perdue
08.1990 - 03.1996

Cosmetologist's License

Self-employeed
05.1979 - Current

Cashier

Dollar Tree

Accounting

Roanoke Chowan Community College

Cosmetologist - Account, Business

Mergenther
Beverly Burke