Accomplished Sr Technical Account Manager with over 45 years of experience, primarily at Northfield Insurance, showcasing exceptional analytical thinking and training abilities. Excelled in underwriting, policy management, and mentoring, significantly enhancing team efficiency and customer service standards. Expert in flexibly managing E&S and commercial trucking policies, demonstrating unparalleled dedication and skill.
1976 to 1983 worked for MSI started out as a coder then a rater then endorsement clerk, supervised a team converting paper files to microfiche and then personal lines underwriter for 2 years.
1983 to 2021 worked for Northfield Insurance. Started as policy entry for 6 month and then as an underwriting assistant. Supported both E&S and commercial trucking. I had my own authority to underwrite smaller E&S policies and up to 5 unit commercial policies. Also did inspection review, file audits, endorsement review, followed up on underwriters suspense items. Was promoted underwriting assistant 2, then 3, then 4 and finally to Sr Technical Account Manager. I assisted with training of new employees and new underwriters. Cleared and entered Northfield Solutions new business submissions, entered endorsements, entered premium audit endorsement into the system when processing needed help.