Overview
Work History
Education
Skills
Timeline
Generic

Beverly Cotter

Emeryville,CA

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work History

Store Manager

Aeropostale
Emeryville, CA
10.2023 - Current
  • Managed daily store operations and delegated tasks to team members.
  • Trained staff on customer service best practices and product knowledge.
  • Developed visual merchandising strategies to enhance product presentation.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.

Store Manager

Torrid
Santa Rosa, CA
10.2018 - 10.2023
  • Managed daily store operations and delegated tasks to team members.
  • Trained staff on customer service best practices and product knowledge.
  • Developed visual merchandising strategies to enhance product presentation.
  • Handled customer complaints and provided effective resolutions.
  • Implemented sales initiatives to drive customer engagement in-store.
  • Monitored sales performance and adjusted strategies for improvement.
  • Recruited, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Updated and maintained store signage and displays.

Assistant Store Manager

Torrid
Santa Rosa, CA
10.2016 - 10.2018

Assistant Manager

Skechers
Santa Rosa
11.2015 - 10.2016
  • Assisted in managing daily store operations and team performance.
  • Trained staff on product knowledge and customer service standards.
  • Coordinated inventory management and stock replenishment processes.

Assistant Manager

Zumiez
Petaluma, California
03.2015 - 08.2015

Sales Associate

Forever 21
Santa Rosa
04.2014 - 07.2015

Education

Analy High School
Sebastopol, CA

Skills

  • Visual merchandising
  • Customer service
  • Inventory management
  • Sales initiatives
  • Store merchandising
  • Policies and procedures
  • Team motivation
  • Delegating work

Timeline

Store Manager

Aeropostale
10.2023 - Current

Store Manager

Torrid
10.2018 - 10.2023

Assistant Store Manager

Torrid
10.2016 - 10.2018

Assistant Manager

Skechers
11.2015 - 10.2016

Assistant Manager

Zumiez
03.2015 - 08.2015

Sales Associate

Forever 21
04.2014 - 07.2015

Analy High School
Beverly Cotter