Beverly Federigi
Stockton,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
26
26
years of professional experience
Work History
Sales Associate
Macys Department Store
Coeur D'Alene, ID
09.2010 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
Paralegal Specialist
Wilson, Sonsini, Goodrich And Rosati
Palo Alto, CA
09.1995 - 08.2010
- Prepared and filed non-judicial punishment and other legal documents for military justice system.
- Maintained law and administrative library, as well as department files and records.
- Investigated claims and prepared processing documentation.
- Prepared legal briefs, motions and pleadings.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Adhered to privacy laws to avert possible information breaches and protect client data.
Education
Associate of Arts - General Office Services
Cabrillo College
Aptos, CASkills
- Upselling Techniques
- Sales Goal Attainment
- Verbal and Written Communication
- Order Processing
- Teamwork and Collaboration
- Customer Needs Assessment
- Sales Expertise
- Cash Handling
- Customer Service
- Speaking Clearly
Timeline
Sales Associate
Macys Department Store
09.2010 - 10.2021
Paralegal Specialist
Wilson, Sonsini, Goodrich And Rosati
09.1995 - 08.2010
Associate of Arts - General Office Services
Cabrillo College
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