Beverly Fowler-Long
Waynesville,NC
Summary
Personable and dedicated Financial Service Specialist with extensive experience in the financial industry, Solid team player with upbeat, positive, and proven skills in establishing rapport with others. Motivated to maintain satisfaction and contribute to company success.
Overview
11
11
years of professional experience
Work History
Financial Service Specialist
Champion Credit Union
10.2020 - Current
- Opening new accounts and processing loan applications for new and current members of the credit union
- Delivering the exceptional level of service to each member by listening to concerns or needs and answering questions
- Following policies and procedures while helping members meet their financial goals.
Member Service Team Leader
Champion Credit Union
03.2017 - 10.2020
- Cash Handling
- Process checks and cash deposits and withdrawals
- Replenish and balances ATMs and cash machines
- Balance daily spreadsheet and balance cash vault
- Balance and maintain my own cash drawer
- Delivering the exceptional level of service to each member by listening to concerns and answering questions
- Held each team member accountable for achieving brand and performance goals
- Maintain adequate cash supply for the branch while staying within compliance
- Ensured compliance with established policies, procedures and processes.
Member Service Specialist
Champion Credit Union
02.2016 - 03.2017
- Cash Handling
- Process checks and cash deposits and withdrawals
- Drive thru teller who maintained three lanes of traffic daily
- Balance and maintain my own cash drawer
- Assisted head teller as back up head teller and balanced ATMs and cash machines.
Customer Service Representative
Old Town Bank
10.2012 - 01.2016
- Cash Handling
- Process cash and check withdraws and deposits
- Opened new accounts
- Foreign and Domestic wire transfer
- Balance and maintain own cash drawer
Education
High School Diploma -
Tuscola High School
06.1988
Skills
- Communication
- Multitasking
- Organization
- Problem Solving
- Prioritizing
- Dependability
Timeline
Financial Service Specialist
Champion Credit Union
10.2020 - Current
Member Service Team Leader
Champion Credit Union
03.2017 - 10.2020
Member Service Specialist
Champion Credit Union
02.2016 - 03.2017
Customer Service Representative
Old Town Bank
10.2012 - 01.2016
High School Diploma -
Tuscola High School
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