Hard working, quick learner with strong time management skills and a history of high quality customer service experience.
Friendly, outgoing and a dedicated team player and also take great pride and detail in all areas of work.
Ready to contribute to exceptional customer experiences.
Overview
15
15
years of professional experience
Work History
Catering/Food Delivery Driver
South of Chicago Catering
02.2023 - 04.2026
Delivered catering orders efficiently, ensuring timely arrival to corporate luncheons, weddings, church, school and sports functions throughout central Indiana.
Maintained accurate log of deliveries and customer interactions to enhance cliental and service quality.
Collaborated with owner to coordinate order preparation and delivery schedules effectively.
Marketed our products by bringing free samples to various venues which expanded our catering service.
Server/Counter Cashier
South of Chicago Pizza & Beef
02.2022 - 03.2023
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Restaurant Co-Owner
South of Chicago Pizza & Beef
619 Virginia Avenue, Indianapolis, IN
03.2011 - 10.2017
Oversaw daily restaurant operations, ensuring high standards of food quality and customer service.
Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
Managed financial performance, including accounting, and food cost control initiatives.
Created a welcoming atmosphere by designing an inviting restaurant layout and selecting tasteful décor elements.
Utilized social media platforms effectively as part of marketing strategy for wider audience reach generating higher foot traffic into establishment.
Set employee schedules, delegated work, and monitored food quality and service performance.
Managed payroll, daily deposits, and cost controls.
Trained and mentored staff on operational procedures and exceptional customer service practices.