Rebecca Carter Littmann
New Britain,CT
Summary
Customer-oriented, with several years of hands-on experience overseeing detailed implementation of food service and catering, offering knowledgeable guidance and support to guests and team. Well regarded in industry best practices and principles of employee management. Blends industry experience with attention to detail to provide optimal customer satisfaction.
Overview
27
27
years of professional experience
Work History
Dining Room Leader / Catering Captain /Food Delivery Driver
MISSION BBQ
Southington, Connecticut
09.2023 - Current
- Proven track record of customer satisfaction.
- Kept areas clean, neat, and inspection-ready to comply with company guidelines.
- Detail oriented with adherence to company standards.
- Designated Trainer for DRL / Catering and Delivery.
Cleaning Contractor
Self Employed Services
New Britain, Connecticut
09.2007 - Current
- Maintained cleaning and aesthetics in private homes and commercial spaces.
Banquet Sales Manager
Stratton Mountain Inn
Stratton, Ver
01.2000 - 05.2001
- Enhanced sales volume through skilled support to acquire group sales.
- Created menu plans and arranged accommodations for destination events for out of town customers.
- Sent invoices and collected payment for services.
Server /Head Bartender
Ogden’s Restaurant
Albany , NY
07.1998 - 07.2000
- Provided exceptional service to high volume of daily fine dining customers.
- Prepared specialty drinks according to standard recipes.
- Serviced seated guests and staff for dining room customers.
- Assisted staff in serving guests in all aspects of their dining experience.
Education
Some College (No Degree) - Hotel, Motel, and Restaurant Management
Schenectady County Community College - SCCC
Schenectady, NYSkills
- Proven customer satisfaction
- Attention to detail
- Menu planning
- Interpersonal communication
Timeline
Dining Room Leader / Catering Captain /Food Delivery Driver
MISSION BBQ
09.2023 - Current
Cleaning Contractor
Self Employed Services
09.2007 - Current
Banquet Sales Manager
Stratton Mountain Inn
01.2000 - 05.2001
Server /Head Bartender
Ogden’s Restaurant
07.1998 - 07.2000
Some College (No Degree) - Hotel, Motel, and Restaurant Management
Schenectady County Community College - SCCC