Detail-oriented professional skilled in schedule management, patient registration, and insurance verification. Proven ability to enhance operational efficiency and support clinical staff through effective appointment coordination.
Overview
4
4
years of professional experience
Work History
Remote Scheduling Specialist
Ensemble Health Partners
Atlanta, Georgia
04.2026 - Current
Coordinated appointment schedules for multiple healthcare providers to optimize patient access.
Provided timely updates on scheduling changes to enhance team communication and workflow.
Collaborated with healthcare staff to ensure accurate processing and transcription of radiology orders, improving service quality.
Remote Patient Service Representative
Community Health Systems Inc
Atlanta, Georgia
03.2025 - 04.2026
Managed high call volumes while coordinating appointment scheduling, facilitating effective patient access to care.
Processed patient registrations and verified insurance information to ensure seamless service delivery.
Addressed patient inquiries, delivering accurate information about services to enhance patient understanding.
Patient Support Specialist
Peachtree Orthopedics
Atlanta, Georgia
12.2022 - 09.2024
Prepared patient charts and processed MRI orders, ensuring accurate documentation to support clinical staff.
Managed incoming and outgoing phone calls while scheduling appointments to enhance patient access.
Processed payments for copays and deductibles, adhering to established guidelines to maintain financial accuracy.
Education
Associate of Science - Healthcare Information Management
Herzing University
Atlanta, GA
08-2027
Skills
Schedule management
Patient registration
Insurance verification
Medical documentation
Patient communication
Healthcare compliance
Timeline
Remote Scheduling Specialist
Ensemble Health Partners
04.2026 - Current
Remote Patient Service Representative
Community Health Systems Inc
03.2025 - 04.2026
Patient Support Specialist
Peachtree Orthopedics
12.2022 - 09.2024
Associate of Science - Healthcare Information Management