Hi, I’m
Beverly Leatham
Durham,NC
Summary
Dynamic General Manager with a proven track record at Goodberry's Creamery, driving year-over-year business growth through strategic operations management and effective leadership. Expert in relationship building and training development, I enhanced team productivity and customer satisfaction while maintaining financial stability and achieving organizational goals.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
22
years of professional experience
Work History
Goodberry's Creamery
General Manager
04.2003 - Current
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Established strong partnerships with stakeholders, fostering a collaborative work environment.
- Collaborated with department heads to establish goals and work plans.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
Education
Northern High Durham NC
High School Diploma
06-2007
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Efficient multi-tasker
- Effective leader
- Relationship building
- Training and development
- Customer relations
- Staff management
- Team leadership
- Training and coaching
Timeline
General Manager
Goodberry's Creamery
04.2003 - Current
Northern High
High School Diploma
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