Dependable Shift Manager bringing management experience and a willingness to take on added responsibility to meet Company goals. Enthusiastic team player with a strong work ethic and ability to problem solve.
Overview
14
14
years of professional experience
Work History
Shift Manager
Pie Five Pizza
Stillwater, OK
03.2016 - Current
Cultivate a fun atmosphere with team members with a focus on creating a great guest experience.
Lead and motivate team members to achieve sales targets and company goals.
Partner with Store Manager on training opportunities and performance management.
Ensure follow up and execution of opening and closing standards in compliance with Company expectations.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Sales Associate
Dicks Sporting Goods
Arlington, TX
10.2012 - 12.2014
Recommended merchandise to customers based on their needs and preferences.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Cashier
Big League Dreams
Mansfield, TX
03.2011 - 08.2014
Achieved sales goals and service performance requirements of Company initiated contests resulting in #1 performance in the Company.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Trained new cashiers on procedures, customer service and sales techniques.