Results-driven shop owner with expertise in inventory management, financial reporting, and visual merchandising. Proven ability to enhance brand visibility and customer engagement through strategic marketing, relationship development, and exceptional customer service. Extensive supplier management both domestic and international, along with new product development. Ability to foster and maintain strategic relationships key to business.
Overview
19
19
years of professional experience
Work History
Shop Owner
Haven LaRae Boutique; formerly Seduce LLC
Flower Mound
03.2006 - 08.2025
Managed daily operations and staff scheduling at boutique.
Curated and maintained diverse inventory selection for customer appeal.
Developed marketing strategies to enhance brand visibility and customer engagement.
Oversaw financial transactions and maintained accurate bookkeeping records.
Trained and mentored new employees on customer service best practices.
Designed engaging visual displays to showcase merchandise effectively.
Implemented customer feedback processes to improve service quality.
Established vendor relationships to ensure timely product sourcing and delivery.
Maintained inventory levels by ordering stock as needed.
Managed employee schedules and assigned tasks and responsibilities to employees.
Reviewed financial statements regularly to assess profitability of operations.
Directed and managed employees to consistently meet performance targets.
Monitored financial objectives and prepared budgets according to projections.
Trained, recruited, and selected shop employees.
Increased business by developing new marketing and promotional strategies.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Handled customer inquiries, complaints, and returns professionally.
Managed open to sell and MOQ per vendor, both domestic and international.
Designed, developed, and procured NFL and NCAA license for wholesale and resale of team sweaters for Tribute Brands, LLC.
Owner
Tribute Brands, LLC
Flower Mound
01.2014 - 08.2025
Education
Graduate Certificate - Legal
Court Reporting Institute
Seattle, WA
06-1995
High School Diploma -
Del Norte High School
Albuquerque, NM
06-1991
Skills
Inventory management
Financial reporting
Visual merchandising
Customer engagement
Marketing strategy
Vendor negotiation
Retail operations
Customer service
Team leadership
Up-selling strategies
Sales mastery
Supplier negotiation
Accomplishments
Best of Western Washington Awarded from 2007-2019 for Seduce Boutique
Best of 425 Magazine for Seduce Boutique
University of Washington Top Licensee for First Year Products for Tribute Brands, LLC