Proven leader in the hospitality sector, excelling at guest engagement and upselling, with a notable stint at Maggianos Little Italy. Expert in cash handling and menu memorization, I significantly increased sales through exceptional customer service and a strong work ethic. Achievements include enhancing team productivity and maintaining high standards of cleanliness and food presentation. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.