Beverly Muller
San Antonio,TX
Summary
A results-driven and customer-focused professional with a wealth of experience in providing exemplary face-to-face customer service. I am dedicated to creating meaningful interactions, resolving issues, and exceeding customer expectations. Seeking an opportunity where I can utilize my strong interpersonal skills, problem-solving abilities, and commitment to customer satisfaction to contribute to the success and reputation of an organization dedicated to delivering exceptional service.
Overview
29
29
years of professional experience
Work History
Freelancer
Beauty Bio Skin Care
06.2023 - Current
- Travel to different Ulta and Sephora department stores to assist with sales goals.
- Travel to different store counters to assist with big events.
- Consult and listened to customers regarding their skin care needs.
- Maintain all areas well-stocked, well-merchandised and sanitary.
Mom's Health Care Provider
Respite Private Home Care
02.2023 - Current
- Assist mother with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Complete household tasks
- Handles daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked healthy meals
- Administered medication as directed by physician.
Counter Manager/Christian Dior
Nordstrom Inc
07.2011 - 02.2023
- Sets and achieves personal sale goals while supporting team goals
- Greets customers in a timely, professional and engaging manner
- Provides honest and confident feedback to customers regarding products
- Builds lasting relationships with customers, contacting them to follow up on purchases; suggests new products and invites them to upcoming events
- Consistently seeks new trend and product knowledge to act as an expert for the customer
- Opens new Nordstrom Rewards accounts as a means of building customer relationships
- Performs daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Beauty Advisor
Sally's Beauty Supply
01.2009 - 06.2011
- Handled store opening and closing procedures, keeping the entry area clean and organized
- Provided exceptional customer satisfaction by greeting customers and assisting them with cosmetic, hair and skincare knowledge and expertise
- Maintained business by performing daily tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and cleaning
Freelancer
Clinique Cosmetics
01.2002 - 12.2008
- Help different store counters with big events and achieving counter achieve goals
- Consulted, answered and met all clients with their aesthetically needs
- Kept all areas well-stocked, well-merchandised and sanitary
Housewife
Homemaker
06.1994 - 01.2001
- Maintained home
Education
Licensed Cosmetologist - Cosmetology
Milan Beauty College
San Antonio, TX01.2006
High School Diploma -
Burbank High School
San Antonio, TX06.1993
Skills
- Customer service focused
- Professional demeanor
- Multi-tasker
- Highly organized
- Self-Motivated
- Team building
- Critical Thinking
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Attention to Detail
- First Aid/CPR
- Sales
- High energy and initiative
- Team player
- Fluent in english and spanish
- Retail Sales
- Computer Skills
- Product Demos
- Administrative Experience
- Certifications in skin care services Cosmetology License
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Freelancer
Beauty Bio Skin Care
06.2023 - Current
Mom's Health Care Provider
Respite Private Home Care
02.2023 - Current
Counter Manager/Christian Dior
Nordstrom Inc
07.2011 - 02.2023
Beauty Advisor
Sally's Beauty Supply
01.2009 - 06.2011
Freelancer
Clinique Cosmetics
01.2002 - 12.2008
Housewife
Homemaker
06.1994 - 01.2001
Licensed Cosmetologist - Cosmetology
Milan Beauty College
High School Diploma -
Burbank High School
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