Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Beverly Reynolds

Beverly Reynolds

Chiropractic Assistant
Kernersville,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Chiropractic Assistant

Grosman Family Chiropractic Clinic
Kernersville, NC
05.2023 - Current
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

Customer Service Manager

LKQ Corporation - Keystone Automotive
03.2012 - 01.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Monitored customer service operations to assess agent performance and provide feedback.
  • Developed documentation and logs of implemented solutions and generated and submitted reports.

Lead Bank Teller

CoreFirst
08.2010 - 03.2012
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Executed wire transfers, stop payments and account transfers.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Introduced customers to other bank team members to help meet financial needs.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Maintained friendly and professional customer interactions.

Education

High School Diploma -

Perry-Lecompton High School
Perry, KS

Skills

  • Scheduling and Coordinating
  • Policy Enforcement
  • Business Management Principles
  • Technical Proficiency
  • Call Center Operations
  • Performance Tracking and Evaluations
  • Leading Team Meetings
  • Customer Service
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Life is not measured by the number of breaths you take, but by the number of moments that take your breath away.

Timeline

Chiropractic Assistant

Grosman Family Chiropractic Clinic
05.2023 - Current

Customer Service Manager

LKQ Corporation - Keystone Automotive
03.2012 - 01.2022

Lead Bank Teller

CoreFirst
08.2010 - 03.2012

High School Diploma -

Perry-Lecompton High School
Beverly ReynoldsChiropractic Assistant