Beverly Roberson
Fort Worth
Summary
Dynamic Administrative Assistant with a proven track record at Caregiver Foster Care, excelling in customer service and data entry. Recognized for optimizing office operations and enhancing client relationships. Strong problem solver with exceptional organizational skills, ensuring confidentiality and efficient record-keeping in fast-paced environments. Committed to delivering excellence in every task.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Caregiver Foster Care
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
The Grandberry Intervention Foster Care
06.2021 - 01.2024
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Teacher
Kids Rainbow Learning Center
09.2016 - 05.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Janitor
Heavenly Cleaning Service
06.2015 - 07.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Daycare Owner/Operator
1st Step Child Care
10.2008 - 05.2015
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Education
High School Diploma -
Oscar Dean Wyatt
Fort Worth, TX06-1975
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Strong problem solver
- Appointment scheduling
- Verbal communication
- Deadline oriented
Timeline
Administrative Assistant
Caregiver Foster Care
01.2024 - Current
Administrative Assistant
The Grandberry Intervention Foster Care
06.2021 - 01.2024
Teacher
Kids Rainbow Learning Center
09.2016 - 05.2021
Janitor
Heavenly Cleaning Service
06.2015 - 07.2016
Daycare Owner/Operator
1st Step Child Care
10.2008 - 05.2015
High School Diploma -
Oscar Dean Wyatt
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