Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Rodriuez

Sherwood,AR

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Forrest City Medical Center
Forrest City, AR
01.2025 - 04.2025
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Identified opportunities for upselling additional products or services based on customer needs.

Deli/Bakery Worker

Walmart
Forrest City, AR
06.2024 - 03.2025
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Followed health codes and regulations regarding food handling procedures.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted in training new staff members on proper methods of preparing and serving bakery items.
  • Listened to guests to understand needs and help each person select optimal products and services.

Education

High School Diploma -

Forrest City High School
Forrest City, AR
05-2024

Some College (No Degree) - CDL Training

East Arkansas Community College
Forrest City, AR

Skills

  • Customer service
  • Conflict resolution
  • Sales support
  • Inventory management
  • Team collaboration

Timeline

Customer Service Representative

Forrest City Medical Center
01.2025 - 04.2025

Deli/Bakery Worker

Walmart
06.2024 - 03.2025

High School Diploma -

Forrest City High School

Some College (No Degree) - CDL Training

East Arkansas Community College
Beverly Rodriuez